Privacy Policy
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
WELCOME TO SHELLA’S PRIVACY POLICY
- Complimentary ground shipping within 1 to 7 business days
- In-store collection available within 1 to 7 business days
- Next-day and Express delivery options also available
- Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
- See the delivery FAQs for details on shipping methods, costs and delivery times
THE TYPE OF PERSONAL INFORMATION WE COLLECT
Shella accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
HOW WE COLLECT PERSONAL INFORMATION
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Let customers speak for us
from 996 reviewsAbsolutely love my new Cuddle Buddy you guys have taken day naps to a whole new level !!! The Design by Zac from Salt Water Dreamtime is stunning.
Very VERY quick shipping! Only took one day after I ordered it. Beautiful aboriginal artwork design. Super cuddly, I use it in between my legs while I'm sleeping on my side and also when I'm on the couch. Super lightweight. Very happy with my purchase!
I've been using the comfort pillow and my sleep has improved! Can be used in many different ways, definitely recommend.
Love it very comfortable
Beautiful indigenous design, bought as a summer alternative to my velvet winter cuddle buddy.
I brought 2 one for partner, who has a sore back and my son who just loves using it as a pillow, cuddle buddy is the best, I’ll definitely be buying more of them
Family owned since 2003
Cuddle Buddy has been providing the world with the most comfortable pillows since 2003.
Our pillows soft, squishy, mouldable and cooling features are perfect for recovery, therapy, rehabilitation or just a good nights sleep.
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