Terms & Conditions

In order to process your order, we need information such as your full name, email address, contact number, your billing address, delivery address and payment details. It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect, cuddlebuddy.com.au will not refund your payment. Should you wish to re-send the package, you will incur an additional delivery charge.

Please note, if you do not receive an email confirmation, your order has not been processed. Please contact us by using our contact page.

Orders will not be despatched until payment in full has been received and cuddlebuddy.com.au is satisfied with the integrity of the order. cuddlebuddy.com.au cannot guarantee a specific delivery time. We will make every attempt to fulfill your request but cannot guarantee it.

Prices of goods and delivery and other charges displayed on the cuddlebuddy.com.au website are current at the time of display. These prices are subject to variation without notice.

We will always attempt to be as accurate as possible with our product descriptions, images and pricing. In the interest of product development, some product features may be improved and hence vary slightly.

All prices quoted are inclusive of GST and all prices are quoted in Australian dollars.

Products are subject to availability. If an item is out of stock, we will notify you immediately to confirm a scheduled delivery date.

cuddlebuddy.com.au does not warrant that a product is available or suitable for your purposes and by accessing this website you agree that cuddlebuddy.com.au will not be liable for any product that is not available or not suitable for your purposes or individual needs.

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability. cuddlebuddy.com.au reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows.

These Terms and Conditions govern the use of cuddlebuddy.com.au and the purchase of any goods from it. The website is owned and operated by Comfort Station Pty Ltd (ABN 60 125 821 374).

Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Comfort Station pty ltd does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.

These Terms and Conditions govern the use of cuddlebuddy.com.au (the website) and the purchase of any goods from it. The website is owned and operated by Comfort Station pty ltd (ABN 60 125 821 374).


Copyright on the cuddlebuddy.com.au website is property of Comfort Station Pty Ltd. Material on this website also comprises copyright material, trademarks and registered trademarks that are the property of Comfort Station pty ltd and third parties. This property may only be used for the purposes of browsing the cuddlebuddy.com.au website and acquiring goods on cuddlebuddy.com.au.



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